As an IT Support Technician, you'll be the go-to person for technical assistance both before and after sales. This role is perfect for someone who enjoys solving problems and helping users with their tech issues.
In this role as an IT Support Technician, you'll provide essential technical support to both internal teams and end-users. Your day-to-day tasks will involve assisting users with their technical issues, ensuring they have the tools and knowledge needed to effectively use their devices and software. You'll also be responsible for implementing and supporting mobile device management solutions, which is crucial for maintaining device security and efficiency.
A significant part of your job will include troubleshooting online user issues and providing assistance with barcode printing label software. This means you'll need to be comfortable working with various software and hardware solutions, as well as being able to communicate effectively with users who may not be tech-savvy.
This position is ideal for someone with at least two years of experience in technical repairs or support. You should have a solid understanding of mobile device management and be able to handle WLAN-related solutions. If you enjoy problem-solving and have a knack for helping others, this role could be a great fit for you.
Key responsibilities include: • Providing pre-sales and post-sales technical support • Implementing mobile device management solutions • Offering online user support and troubleshooting assistance • Supporting barcode printing label software and WLAN-related solutions
If you're looking to grow your skills in a supportive and tech-focused environment, this position offers a great opportunity to do just that.
You'll be taken to the original listing on PNet to apply.