As a Salesforce Developer at PBT Group, you'll be at the forefront of creating seamless customer experiences through Salesforce solutions. This role is ideal for someone passionate about developing and integrating Salesforce functionalities to enhance business processes.
PBT Group is looking for a Salesforce Developer to join their team in Cape Town. In this role, you will be responsible for developing and implementing Salesforce solutions that enhance customer interactions and streamline business processes. Your work will involve creating OmniScripts, managing Salesforce Flows, and ensuring effective API integrations to support bidirectional data flow.
On a daily basis, you will engage in tasks such as workflow automation and case routing, which are crucial for guiding customers through their journeys. You will collaborate with other team members to identify needs and develop solutions that meet those requirements. This role suits someone who enjoys problem-solving and is eager to leverage Salesforce capabilities to improve efficiency.
Key responsibilities include: • Developing Salesforce applications and integrations • Automating workflows to enhance operational efficiency • Creating guided customer journeys using Salesforce tools • Collaborating with stakeholders to gather requirements and implement solutions
To be successful in this role, you should have a strong background in Salesforce development and a solid understanding of API integrations. Experience with OmniScripts and Salesforce Flows will be highly beneficial. If you are passionate about technology and improving customer experiences, this position could be a great fit for you.
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