As a Technology Technician, you'll be the go-to person for tech support at the Johannesburg campus. This role is perfect for someone who enjoys helping others solve their tech issues and is eager to learn more about technology.
The Technology Technician plays a crucial role in providing technical support to staff and students at the Johannesburg campus. You will be responsible for troubleshooting and resolving various tech-related issues, ensuring that everyone has the tools they need to succeed. This position is ideal for someone who enjoys working in a fast-paced environment and is passionate about technology.
Your daily tasks will include responding to support requests, diagnosing problems, and providing solutions. You will also assist with maintaining equipment and may be involved in setting up new technology. Strong communication skills are essential, as you'll be interacting with a diverse group of users.
Key responsibilities include: • Providing first-line support for hardware and software issues • Assisting with the setup and maintenance of technology equipment • Documenting support requests and resolutions in the ticketing system • Collaborating with the Tech Service Desk Supervisor on various projects
To succeed in this role, you should have a good understanding of technical troubleshooting and a desire to help others. While prior experience is a plus, a willingness to learn and a positive attitude are equally important. If you're looking to kickstart your career in tech support, this position offers a great opportunity to grow your skills and make a difference in your community.
You'll be taken to the original listing on CareerJet to apply.