As an IT Support and Automation Assistant, you'll play a key role in helping users with their technical issues while also working on automation tasks. This position is ideal for someone who enjoys problem-solving and is eager to learn more about IT systems.
In this role, you will assist users with their IT-related issues, ensuring they have the support they need to work effectively. Your day-to-day tasks may include troubleshooting hardware and software problems, setting up new devices, and providing guidance on using various applications. You'll also have the opportunity to work on automation projects, helping to streamline processes and improve efficiency within the team.
This position is well-suited for individuals who are passionate about technology and enjoy helping others. You will need to be patient and have strong communication skills, as you'll be interacting with users who may not be tech-savvy. A willingness to learn and adapt to new technologies will also be beneficial.
Key responsibilities include: • Assisting users with technical issues and providing solutions • Setting up and configuring new hardware and software • Documenting support requests and resolutions • Collaborating with the IT team on automation projects
While specific technical skills are not listed, a basic understanding of IT systems and a desire to learn more will help you succeed in this role. If you're looking to start your career in IT support and automation, this could be a great opportunity for you.
You'll be taken to the original listing on PNet to apply.