As an IT Support Technician, you'll be the go-to person for resolving tech issues in a corporate environment. Your role will involve supporting users with hardware and software problems, as well as ensuring smooth AV setups for meetings.
In this role as an IT Support Technician, you will provide essential on-site support for users facing hardware and software issues. Your day-to-day tasks will include troubleshooting problems with computers, printers, and connectivity, ensuring that all tech runs smoothly for employees. You will also assist with setting up and breaking down audio-visual equipment for internal events and meetings, making sure everything is ready for a seamless experience.
You will be responsible for logging and resolving support tickets efficiently, which means keeping track of issues and documenting the solutions you find. Additionally, you may handle basic facilities tasks related to IT and AV infrastructure, such as running cables, maintaining power points, and ensuring that equipment rooms are organized and functional.
This position is ideal for someone who enjoys helping others and has a knack for solving technical problems. If you are eager to learn and grow in the IT field, this role offers a great entry point. Key requirements include a solid understanding of hardware and software support, as well as experience with AV setups. A willingness to tackle various tasks and a proactive attitude will help you succeed in this supportive team environment.
You'll be taken to the original listing on PNet to apply.