As an Intermediate Business Analyst, you'll play a key role in supporting and enhancing software features. This position is ideal for someone with experience in a support or help desk environment.
In this role, you will be responsible for supporting and enhancing existing software features. Your day-to-day tasks will involve working closely with the development team to identify areas for improvement and ensuring that user needs are met effectively. You will also engage with users to gather feedback and provide solutions to any issues they may encounter.
Key responsibilities include: • Collaborating with stakeholders to understand their requirements and translate them into actionable tasks. • Assisting in the testing of new features and ensuring they align with user expectations. • Providing support in a help desk capacity, addressing user queries and troubleshooting issues.
This position is well-suited for individuals with a solid background in software support and a keen interest in enhancing user experiences. You should have at least two years of experience in a similar role, demonstrating your ability to work in a fast-paced environment while maintaining a focus on user satisfaction. Strong communication skills and a proactive approach to problem-solving are essential for success in this role.
If you are looking to advance your career as a Business Analyst and enjoy working in a collaborative and supportive environment, this opportunity could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.