Join a growing IT services provider as an IT Support Engineer. You'll be responsible for providing both remote and onsite support to clients, ensuring their systems run smoothly. This role is ideal for someone with solid IT support experience and a proactive approach to problem-solving.
As an IT Support Engineer at a growing IT services provider, you will play a crucial role in ensuring that clients receive top-notch support for their IT needs. Your day-to-day responsibilities will include providing both remote and onsite assistance, managing Microsoft 365 environments, and maintaining servers and network infrastructure. You will also be involved in cloud projects and will need to proactively monitor and troubleshoot client systems to prevent issues before they arise.
To succeed in this role, you should have at least four years of IT support experience, ideally with a background in Managed Service Providers. Your technical skills will be put to the test as you maintain and support Windows Server environments and assist with hosting environments like WHM/cPanel. You will be expected to work independently and efficiently, ensuring that client systems are always operational.
This position is well-suited for someone who enjoys problem-solving and has a proactive mindset. You will need to be comfortable with occasional after-hours support, which is part of the job. If you are looking for a role that offers variety and the chance to work with diverse clients, this could be the perfect opportunity for you.
You'll be taken to the original listing on PNet to apply.