As an IT Support Consultant at Soloplan, you'll provide second-level support to clients, helping them resolve technical issues. This role is ideal for someone with a foundational understanding of IT and logistics, looking to grow their career in a supportive environment.
Soloplan SA is looking for a Software Consultant to join their team in Midrand. In this role, you will be responsible for providing second-level support to clients, ensuring they have the assistance they need to resolve any technical issues. Your day-to-day tasks will involve troubleshooting problems, guiding users through solutions, and collaborating with other team members to enhance service delivery.
You will work closely with clients, using your IT and logistics skills to understand their needs and provide effective solutions. This position is perfect for someone who enjoys problem-solving and has a passion for technology. You will be part of a supportive team that values collaboration and customer satisfaction.
Key responsibilities include: • Providing second-level support to clients • Troubleshooting and resolving technical issues • Collaborating with team members to improve service delivery • Assisting clients with IT and logistics-related queries
To succeed in this role, you should have some experience in IT support or a related field, along with a good understanding of logistics. This is a junior position, making it a great opportunity for those looking to start their career in IT support. If you are eager to learn and grow in a dynamic environment, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.