As a Senior Business Analyst at Pro Development Group, you'll play a key role in leading Agile ceremonies and collaborating with various stakeholders. This position is ideal for someone with a strong background in IT Service Management and experience with ServiceNow.
Pro Development Group is looking for a Senior Business Analyst to join their team in Sandton. In this role, you'll be at the forefront of driving Agile practices within the organization. Your main responsibility will be to lead program and squad ceremonies, ensuring that all team members are aligned and working effectively towards common goals. You'll collaborate closely with Scrum Masters, Agile coaches, and product owners to facilitate smooth project execution.
Your day-to-day tasks will involve analyzing business needs, gathering requirements, and translating them into actionable insights for the development teams. You'll also be responsible for identifying areas for improvement within the IT Service Management processes, particularly using the ServiceNow platform. This role requires a proactive approach and strong communication skills to engage with various stakeholders and ensure their needs are met.
The ideal candidate for this position will have at least five years of experience in business analysis, particularly within ITSM and Agile environments. A solid understanding of ServiceNow is essential, as you'll be leveraging this tool to enhance service delivery. If you thrive in a dynamic and collaborative environment and are passionate about driving change, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.