As a Senior Support Engineer, you'll tackle complex issues in cloud environments and ensure smooth operations of enterprise data platforms. This role is perfect for someone who thrives in a fast-paced, collaborative setting.
A1L Digital is looking for a Senior Support Engineer to join their team in Johannesburg. This role is crucial for providing advanced operational support for enterprise data platforms, APIs, and analytics systems. You will be responsible for diagnosing and resolving complex production issues, ensuring that services are restored quickly and efficiently.
In your day-to-day work, you will perform deep root-cause analysis (RCA) on issues that arise in distributed systems and cloud environments. Collaboration is key, as you will work closely with Big and MLOps Engineers to tackle challenges and maintain service quality. Your experience with cloud platforms like Azure, AWS, or GCP will be essential in this role.
This position suits someone with a solid background in IT support, particularly in cloud operations. You should have at least five years of experience in a similar role, with a strong focus on problem-solving and analytical skills. Familiarity with APIs and analytics systems will be beneficial, as will your ability to work well in a team-oriented environment.
Overall, this is a senior-level position that requires expertise in cloud technologies and a proactive approach to operational challenges. If you are ready to take on complex issues and contribute to a dynamic team, this could be the perfect opportunity for you.
You'll be taken to the original listing on PNet to apply.