Join a forward-thinking team focused on creating intelligent voice agents and virtual assistants. This role is ideal for someone eager to see their AI solutions in action within real-world applications.
SALT is seeking a Senior AI Engineer to lead the development of intelligent voice agents and virtual assistants. This role is crucial for enhancing customer interactions in call centres, where your AI systems will be deployed at scale. You will work closely with CRM and call centre platforms to ensure seamless integration and functionality.
In this position, you will be responsible for designing AI systems that can handle real customer interactions effectively. Your day-to-day tasks will involve collaborating with other engineers and stakeholders to refine the AI models and ensure they meet the needs of the business. You will also have the opportunity to see your work in production, making a tangible impact on customer service.
The ideal candidate for this role has a strong background in AI system design and experience in developing voice agents. You should be comfortable working with CRM systems and have a passion for creating solutions that improve customer experiences. If you are looking for a role where you can apply your skills in a meaningful way, this position is for you.
Key responsibilities include: • Designing and deploying AI systems for voice interactions • Integrating AI with existing CRM and call centre technologies • Collaborating with cross-functional teams to enhance AI capabilities • Monitoring and optimizing AI performance in production environments
This role is perfect for someone with at least five years of experience in machine learning or AI engineering, who is ready to take on a senior position and lead innovative projects in a dynamic environment.
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