Join a dynamic team as an ICT Support Technician, where you'll be the go-to person for all ICT-related issues. This role is perfect for someone who enjoys hands-on problem-solving and helping others with technology.
As an ICT Support Technician at Alec Cameron & Associates, you'll provide essential on-site support for various ICT issues across the Montagu operation. Your primary responsibility will be to assist different departments with their technology needs, ensuring smooth operations and quick resolutions to problems. This role is ideal for someone who thrives in a fast-paced environment and enjoys direct interaction with users.
In your day-to-day tasks, you will handle first-line support requests, focusing on desktop support and printer-related issues. You'll troubleshoot problems and ensure that all users, especially those who may not be tech-savvy, receive the help they need. Your ability to communicate effectively will be crucial as you act as the bridge between the technical aspects of ICT and the everyday users.
Key responsibilities include: • Providing on-site ICT support across all departments • Troubleshooting printer issues and ensuring connectivity • Managing multiple support requests efficiently • Working independently while prioritizing tasks
To succeed in this role, you should have a solid understanding of desktop support and basic networking. Previous experience in an ICT support or helpdesk environment is essential, along with strong communication skills. If you're proactive, customer-focused, and ready to tackle a variety of ICT challenges, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.