Join a dynamic skin care company as a Senior IT Technician, where you'll provide high-level technical support across the business. This role is perfect for someone with a strong background in IT support and network infrastructures.
In this role as a Senior IT Technician, you will be part of a dedicated IT team at a dynamic skin care company. Your primary responsibility will be to provide advanced technical support for hardware, software, and network-related issues, ensuring that all tickets are resolved within a 48-hour timeframe. You will support enterprise-level applications and systems, including Power Apps, O365, and Azure, while also managing the onsite server environment.
Your day-to-day tasks will include implementing and enforcing IT policies and procedures, ensuring the security and integrity of the company's IT infrastructure, and assisting employees with IT-related tickets. You will also play a key role in educating end users about current and new technologies, helping them navigate any challenges they face.
Additionally, you will be responsible for developing and maintaining documentation for internal IT procedures and user guides. This role is ideal for someone who is proactive, has a strong technical background, and enjoys problem-solving in a fast-paced environment.
Key requirements for this position include a solid understanding of IT support, TCP/IP knowledge, and a technical grasp of IT network infrastructures. Experience with enterprise-level applications is a plus, as is a commitment to maintaining high standards of IT security and user education.
You'll be taken to the original listing on PNet to apply.