Optim-G is looking for experienced IT Helpdesk Engineers to enhance their support team. If you have a solid background in technical support and enjoy helping users, this role could be a great fit for you.
Optim-G is an IT infrastructure company based in Cape Town, seeking two IT Helpdesk Engineers to join their teams in Waterfront and Observatory. The company values a collaborative and supportive work environment, making it a great place for individuals who thrive in team settings. As a Helpdesk Engineer, you will be responsible for providing technical support and assistance to users, ensuring they have a smooth experience with their IT systems.
In this role, your day-to-day responsibilities will include troubleshooting issues related to Microsoft 365 applications such as Outlook, Teams, and OneDrive. You will also manage user accounts and permissions through Active Directory and provide support for Microsoft Exchange. Your expertise will be crucial in resolving technical problems and enhancing user satisfaction.
This position is ideal for candidates with at least three years of relevant experience in IT support. A strong background in technical support, particularly with Microsoft products, is essential. You should also hold a relevant IT degree, diploma, or certifications to demonstrate your knowledge and skills in the field.
If you are passionate about helping users and have the technical skills required for this role, Optim-G could be the perfect place for you to grow your career in IT support.
You'll be taken to the original listing on PNet to apply.