As a Junior Support Technician at ICTEngage, you'll be the first line of support for IT issues. This role is perfect for someone looking to kickstart their career in tech and gain hands-on experience.
ICTEngage is looking for a Junior Support Technician to join their IT team in Gauteng. In this role, you'll provide essential technical support to ensure smooth operations within the company. Your day-to-day tasks will involve assisting with IT issues, monitoring systems, and maintaining documentation. This is a great opportunity for someone eager to learn and grow in the tech field.
Your responsibilities will include: • Providing first-level support to users experiencing technical issues. • Monitoring IT systems to ensure they are functioning properly. • Escalating complex issues to senior technicians when necessary. • Keeping accurate records of support requests and resolutions.
This role is ideal for someone who is detail-oriented and enjoys problem-solving. You should have good communication skills and a willingness to learn. While prior experience is not required, a basic understanding of IT systems will be beneficial. If you're looking to start your career in technology and work in a supportive environment, this position could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.