As an IT Support Technician at Procure Point, you'll be the go-to person for resolving technical issues and maintaining IT systems. This role is perfect for someone with solid experience in IT support and a knack for problem-solving.
Procure Point is looking for an IT Support Technician to provide essential support to their IT infrastructure. In this role, you will handle first and second-line support, ensuring that all hardware and software issues are resolved efficiently. You'll be responsible for maintaining accurate IT asset registers and documenting procedures, which is crucial for the smooth operation of the company's IT systems.
Your day-to-day tasks will include logging, tracking, and closing support tickets, as well as supporting various applications like Microsoft 365 and Teams. You'll also manage remote access solutions and ensure that all IT equipment is properly recorded and maintained. Adhering to company IT policies and security procedures is a key part of your responsibilities.
Additionally, you will assist with IT projects, upgrades, and the implementation of new technologies. This role is ideal for someone with at least 5 years of experience in IT support or systems administration, who enjoys troubleshooting and providing user support. Strong documentation skills and a proactive approach to problem-solving will help you succeed in this position.
If you are looking for a role that combines technical expertise with user interaction, this position at Procure Point could be a great fit for you.
You'll be taken to the original listing on PNet to apply.