As an Application Support Consultant at Rewardsco, you'll be the go-to person for technical support across various platforms. This role is ideal for someone who enjoys solving problems and ensuring smooth IT operations.
At Rewardsco, the Application Support Consultant plays a crucial role in maintaining the IT backbone of the company. You will provide Tier 1 and Tier 2 support for desktops, applications, and system integrations, ensuring that all IT operations run smoothly. Your work will directly support the Outbound, Inbound, and International Sales Divisions, making your role vital to the company's success.
In your day-to-day responsibilities, you will: • Troubleshoot and resolve technical issues related to hardware and software • Provide application support for internal sales platforms and CRM systems • Manage and track hardware assets assigned to the IT Department • Assist with software deployments, updates, and patches for Microsoft products
This role suits someone with a solid background in technical support and a knack for problem-solving. You should be comfortable working with various IT systems and have experience in application support. A proactive attitude and the ability to work well under pressure will help you thrive in this position. If you're looking to contribute to a dynamic team and enhance your IT skills, this could be the perfect opportunity for you.
You'll be taken to the original listing on PNet to apply.