As an IT Desktop Support Engineer, you'll provide essential technical support to users across various platforms. This role is perfect for someone who enjoys problem-solving and helping others with their tech issues.
In this role as an IT Desktop Support Engineer, you'll be part of a team dedicated to providing top-notch technical support to users in a busy environment. Your main responsibility will be to assist users with their IT issues, ensuring minimal disruption to their work. You'll be expected to maintain accurate records of IT assets and ensure compliance with internal policies and regulations like POPIA.
Your day-to-day tasks will include: • Providing end-user support for various platforms such as email, Teams, and OneDrive. • Troubleshooting technical issues and escalating complex problems to senior IT staff with clear diagnostics. • Liaising with third-party vendors and OEM support teams to resolve issues efficiently.
This position is ideal for someone who thrives in a high-volume support environment and enjoys working collaboratively with a team. Strong communication skills and a proactive approach to problem-solving are essential. If you're looking to kickstart your career in IT support, this role offers a great opportunity to learn and grow in a supportive setting.
You'll be taken to the original listing on PNet to apply.