As a Network Engineer at NTT DATA, you'll be at the forefront of delivering managed services to clients. This role is perfect for someone with strong technical skills and a passion for problem-solving in a dynamic environment.
At NTT DATA, the Network Engineer role is crucial for providing exceptional managed services to clients. You'll be responsible for proactively identifying and resolving technical incidents, ensuring that all service level agreements are met. Your day-to-day tasks will include managing complex tickets, conducting analyses, and mentoring junior team members. You'll also create knowledge articles and provide input to automation teams to streamline processes.
In this position, you'll work closely with clients to ensure their network infrastructure is operational and secure. This involves configuring, installing, and testing network systems, as well as monitoring for alerts and responding promptly. You'll also be involved in troubleshooting issues, conducting security audits, and collaborating with third-party vendors for escalated support. Your contributions will help drive operational improvements and enhance the overall client experience.
The ideal candidate for this role should have a solid understanding of network security principles and experience with various routing protocols. Familiarity with Cisco devices, Linux environments, and incident management systems is essential. Additionally, strong customer service skills and the ability to work independently are crucial for success in this role.
If you're looking to grow your career in a supportive and innovative environment, this position at NTT DATA offers the opportunity to make a significant impact while working with a diverse team of experts in the field.
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