Join a dynamic team as an ICT Support Technician, where you'll be the go-to person for technical issues. This role is perfect for someone who enjoys helping others and has a knack for solving problems.
As an ICT Support Technician, you'll play a crucial role in providing on-site technical support across various departments in Johannesburg. Your main responsibility will be to deliver first-line support, helping to resolve everyday ICT issues and acting as the link between the business and external service providers. This role is ideal for someone who thrives in a busy environment and enjoys tackling technical challenges.
In your day-to-day work, you will handle a variety of support requests, focusing on desktop support and printer-related issues. You'll be responsible for troubleshooting and performing basic maintenance on printers, ensuring that all departments have the tools they need to operate smoothly. Your ability to communicate effectively with non-technical users will be key in helping them understand and resolve their issues.
To succeed in this role, you should have a solid understanding of desktop support and basic network connectivity. Ideally, you will have 1 to 3 years of experience in an ICT support or helpdesk environment. Being proactive and able to prioritize multiple requests will help you excel in this fast-paced setting.
This position is perfect for someone looking to start their career in ICT support, offering a chance to develop your skills while making a real difference in the workplace.
You'll be taken to the original listing on PNet to apply.