Cape Union Mart is looking for a dependable IT Support Technician to join their Service Desk team. This role is perfect for someone who enjoys helping others and solving technical issues.
As an IT Support Technician at Cape Union Mart, you'll be part of a dedicated Service Desk team that ensures smooth IT operations for the company. Your main responsibility will be to assist employees with their technical issues, providing support via phone, email, or in-person. This role requires a flexible approach, as you may also participate in an on-call support rotation to help out during off-hours.
In your day-to-day work, you will handle a variety of tasks, including: • Troubleshooting hardware and software problems • Responding to support tickets and resolving issues in a timely manner • Assisting with the setup and maintenance of IT equipment
This position is ideal for someone who is eager to learn and grow in the IT field. You should have strong customer service skills and a knack for problem-solving. While prior experience in IT support is a plus, it is not mandatory, making this an excellent entry-level opportunity for those looking to start their career in technology.
Overall, this role at Cape Union Mart offers a chance to work in a collaborative environment where you can develop your skills while helping others with their IT needs.
You'll be taken to the original listing on CareerJet to apply.