Join a growing IT services provider as an IT Support Engineer. You'll provide both remote and onsite support to clients, ensuring their systems run smoothly and efficiently.
As an IT Support Engineer at a growing IT services provider, you will play a crucial role in ensuring clients receive top-notch support for their IT needs. Your responsibilities will include providing both remote and onsite assistance, managing Microsoft 365 environments, and maintaining servers and network infrastructure. This position is ideal for someone who enjoys problem-solving and is comfortable working in a fast-paced environment.
In your day-to-day work, you will proactively monitor and troubleshoot client systems to prevent issues before they arise. You will also assist with cloud projects, ensuring that clients' cloud environments are set up and maintained effectively. Your experience with Windows Server environments will be essential, as you will be responsible for their upkeep and support.
The role suits someone with at least four years of IT support experience, preferably in an outsourced IT or Managed Service Provider (MSP) setting. Familiarity with WHM/cPanel is a plus, as is the ability to participate in occasional after-hours support when needed. If you are looking to further your career in IT support and enjoy working with a variety of clients, this position could be a great fit for you.
Overall, this role offers a chance to work in a dynamic and client-focused environment, where your skills will be valued and your contributions will make a difference.
You'll be taken to the original listing on PNet to apply.