Join a dynamic team as an ICT Support Technician, where you'll provide essential on-site support across various departments. This role is perfect for someone who enjoys solving technical issues and helping others.
As an ICT Support Technician, you will be the go-to person for technical issues within the Johannesburg operation. Your main responsibility will be to provide first-line support to all departments, ensuring that any ICT-related problems are resolved quickly and efficiently. You'll be working closely with both internal staff and an external ICT service provider, acting as the primary contact for any technical concerns.
In this role, you will handle a variety of tasks, including troubleshooting desktop issues, managing printer-related problems, and ensuring basic network connectivity. You will need to prioritize multiple support requests, so being organized and able to work independently is crucial. Strong communication skills are essential, as you will be assisting non-technical users and helping them navigate their ICT challenges.
This position is ideal for someone with 1 to 3 years of experience in an ICT support or helpdesk environment. If you enjoy problem-solving and have a solid understanding of desktop support and basic networking, this could be the perfect fit for you. The role offers a chance to grow your skills in a supportive and customer-focused environment.
You'll be taken to the original listing on PNet to apply.