As a Level 1 Support Technician, you'll be the first point of contact for technical issues. This role is perfect for those starting their career in IT and looking to gain hands-on experience.
The Level 1 Support Technician role at Ntice Sourcing Solutions is based in Umhlanga, KwaZulu-Natal. In this position, you will be responsible for providing technical support to clients, ensuring their IT systems run smoothly. Your day-to-day tasks will involve troubleshooting issues, configuring routers, and supporting VoIP services. This role is ideal for someone who enjoys problem-solving and helping others with their tech challenges.
Key responsibilities include: • Assisting clients with technical issues via phone, email, or in-person. • Configuring and maintaining routers to ensure optimal performance. • Supporting VoIP services and troubleshooting any related issues. • Providing remote desktop support to users experiencing difficulties.
This position suits individuals who are eager to learn and grow in the IT field. You should have a basic understanding of networking and be comfortable working with various technologies. Strong communication skills are essential, as you will be interacting with clients regularly. If you are looking to kickstart your career in IT support, this role offers a great opportunity to gain valuable experience and develop your skills in a supportive environment.
You'll be taken to the original listing on CareerJet to apply.