Join the LEAP team at Clicks Group to provide essential IT support for pharmacies. This role is perfect for those with a background in IT or healthcare who want to make a difference in the healthcare sector.
At Clicks Group, the LEAP team plays a crucial role in ensuring that pharmacies operate efficiently. As part of this team, you will provide helpdesk support and onsite technical assistance to pharmacies across South Africa and neighboring countries. Your work will help keep essential healthcare services running smoothly, making a real impact in the community.
In this role, you will be responsible for fielding, logging, and tracking support queries related to various applications and systems in the LEAP portfolio. This includes supporting dispensary and front shop applications used in Clicks and Unicare stores, as well as independent pharmacies. You will work closely with pharmacy staff to resolve issues and ensure they have the tools they need to serve their customers effectively.
The ideal candidate for this position is someone with a degree or diploma in IT or healthcare, or relevant experience in the field. A solid understanding of healthcare IT applications is essential, as is experience in supporting IT applications. If you are passionate about technology and healthcare, and enjoy helping others, this role could be a great fit for you.
Key responsibilities include: • Providing technical support to pharmacy staff • Logging and tracking support queries • Assisting with the implementation of IT applications • Collaborating with team members to resolve issues
This position is entry-level friendly, making it a great opportunity for recent graduates or those looking to transition into the IT support field. If you are eager to learn and grow in a collaborative and service-oriented environment, consider applying to join the LEAP team at Clicks Group.
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