Pollock & Associates is looking for an IT Support Technician to provide first-line support in a busy manufacturing setting. This role is ideal for someone with a couple of years of IT experience who enjoys solving technical issues.
As an IT Support Technician at Pollock & Associates, you'll be part of a dynamic team in a manufacturing environment. Your main responsibility will be to provide first-line ICT support, ensuring that all technical issues are resolved quickly and efficiently. You'll be working in a fast-paced setting, which means you'll need to think on your feet and adapt to changing situations.
Your daily tasks will include offering remote and telephonic support to various sites, troubleshooting Microsoft Windows desktop operating systems, and assisting with factory production scanning systems. You'll be the go-to person for resolving technical problems, so strong communication skills and a customer-focused attitude are essential.
This role suits someone with up to two years of IT support experience, especially if you have worked in a manufacturing environment before. You'll need to be comfortable working under pressure and be able to handle multiple requests at once. If you're eager to learn and grow in your IT career, this position offers a great opportunity to develop your skills in a supportive environment.
Key requirements include a solid understanding of IT support processes, familiarity with Microsoft Windows, and the ability to provide effective remote assistance. If you have experience with factory production systems, that's a plus. Join Pollock & Associates and be part of a team that values technical expertise and problem-solving abilities.
You'll be taken to the original listing on PNet to apply.