As an IT Technician at The Skills Mine, you'll provide essential support to users across various levels. Your expertise in troubleshooting hardware and software issues will be key to ensuring smooth operations.
The Skills Mine is looking for an IT Technician to join their team in Cape Town. In this role, you will be responsible for providing IT support to users at all levels within the organization. Your day-to-day tasks will involve diagnosing and resolving hardware and software issues, as well as assisting with Microsoft Office 365, SharePoint Online, and basic networking tasks. You will also interact with users to understand their IT problems and provide effective solutions.
Key responsibilities include: • Providing IT user support across various platforms and devices • Troubleshooting and resolving Level 1 to Level 3 hardware and software issues • Maintaining professional attendance and punctuality • Offering after-hours or weekend support when necessary
To be successful in this role, you should have at least three years of IT support experience in a corporate or professional services environment. A relevant IT degree or qualification is essential, along with a solid understanding of basic networking. This position is ideal for someone who enjoys problem-solving and has a passion for helping others with their IT needs. If you are ready to take on a challenging yet rewarding role, The Skills Mine could be the perfect fit for you.
You'll be taken to the original listing on PNet to apply.