As an IT Support Officer at Merchant West, you'll ensure that all technology systems run smoothly. This role is ideal for someone with a solid background in IT support and a knack for problem-solving.
Merchant West is looking for an IT Support Officer to join their team in Cape Town. In this role, you will be responsible for maintaining and supporting the IT systems, hardware, and software that keep the company running efficiently. Your work will be crucial in ensuring that technology resources are reliable and secure, aligning with the company's standards and compliance requirements.
Your day-to-day tasks will include troubleshooting technical issues, installing and configuring hardware and software, and providing user support. You will also play a role in deploying new systems and managing technology upgrades. This position requires you to operate within established IT support processes and governance frameworks, ensuring that all operations meet audit and compliance standards.
The ideal candidate will have 2 to 4 years of experience in IT support, preferably within a financial services or enterprise environment. You should be comfortable working in a fast-paced setting and have a strong ability to solve problems effectively. A solid understanding of IT support processes and user service delivery will be essential for success in this role.
If you are detail-oriented and enjoy helping others with their technology needs, this position could be a great fit for you. Join Merchant West and contribute to a stable and secure technology environment that supports the company's operations.
You'll be taken to the original listing on PNet to apply.