As an IT Systems Engineer, you'll be the go-to person for clients needing technical support. Your role will involve troubleshooting, monitoring systems, and ensuring everything runs smoothly.
The IT Systems Engineer (T2) role at Zeal HR in Cape Town is designed for individuals who thrive in a dynamic environment and enjoy helping clients with their technical needs. In this position, you'll be responsible for providing assistance to clients, monitoring issues from start to finish, and managing escalations when necessary. Your day-to-day tasks will involve a mix of technical support and system administration, ensuring that clients receive the best possible service.
Key responsibilities include: • Advising clients on the appropriate course of action for their IT issues. • Performing basic Linux system administration tasks, such as managing file permissions and package installations. • Creating and modifying scripts to aid in system administration and troubleshooting. • Monitoring system performance to identify and address potential issues proactively. • Implementing system backup and recovery procedures to safeguard client data. • Documenting system configurations and procedures to maintain clear records.
This role is ideal for someone who enjoys problem-solving and has a solid understanding of IT systems. You'll need to be comfortable working with Linux and have the ability to create scripts for various tasks. Strong documentation skills are essential, as you'll be responsible for keeping track of changes in the system environment. If you're looking for a supportive work environment where you can develop your skills while helping clients, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.