Join a dynamic team as an End User Support Technician where you will provide essential IT support. This role is perfect for someone with a knack for troubleshooting and a passion for helping others in a fast-paced environment.
Neo Batho (Pty) Ltd is looking for an End User Support Technician to enhance their IT support team in Pretoria East. This role is crucial for maintaining the daily operations of IT systems and ensuring that users receive the assistance they need. If you thrive in a busy environment and enjoy solving technical issues, this position could be a great fit for you.
As an End User Support Technician, your day-to-day responsibilities will include providing first-line technical support for various devices such as desktops, laptops, and printers. You will log and manage support requests through a ticketing system, ensuring that all issues are tracked and resolved efficiently. When faced with complex problems, you will escalate them to second-line support or external vendors as necessary.
The ideal candidate will have at least three years of experience in an IT support or helpdesk role. You should be comfortable working with Microsoft 365, Windows operating systems, and standard business applications. Strong troubleshooting skills and a customer-focused attitude are essential for success in this role.
This position suits individuals who are proactive and enjoy helping others. If you have a technical background and are looking to contribute to a supportive team, consider applying for this opportunity.
You'll be taken to the original listing on PNet to apply.