As a Lead Technical Engineer at Advania, you'll ensure that infrastructure runs smoothly and securely. This role focuses on providing advanced technical support for servers, networks, and desktops.
Advania is looking for a Lead Technical Engineer to join their team in Cape Town. In this role, you will be responsible for ensuring that the company's infrastructure operates efficiently and securely. Your main focus will be on providing level 3 technical support for servers, networks, and desktops, which means you'll be tackling complex issues that require a deep understanding of technology.
On a day-to-day basis, you will diagnose and resolve technical problems, working closely with other team members to ensure that all systems are running optimally. This role is ideal for someone who enjoys problem-solving and has a strong technical background. You will also be expected to mentor junior team members and help them develop their skills.
Key responsibilities include: • Providing advanced technical support for server and network issues • Diagnosing and resolving desktop support problems • Collaborating with other IT professionals to improve system performance • Mentoring and guiding junior staff members
To succeed in this role, you should have a solid foundation in server and network support, as well as experience in troubleshooting complex technical issues. Strong communication skills are also essential, as you will be interacting with various stakeholders to resolve problems efficiently. If you are passionate about technology and enjoy leading a team, this position could be a great fit for you.
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