Join a dynamic team as a Senior Call Centre AI Engineer, where you'll develop cutting-edge AI voice solutions. This role is perfect for those passionate about natural language processing and AI technologies.
As a Senior Call Centre AI Engineer, you will be at the forefront of developing AI voice agents that enhance customer interactions. Your expertise in Python and natural language processing (NLP) will be crucial in creating models for intent classification, sentiment analysis, and more. This role is ideal for someone who enjoys hands-on work and is eager to push the boundaries of AI technology in a call centre setting.
In your day-to-day responsibilities, you will: • Develop and implement NLP models to improve the performance of AI voice agents. • Collaborate with a team of engineers and data scientists to refine and optimize AI solutions. • Analyze agent performance and provide insights to enhance customer experience.
The role suits individuals who are not only skilled in programming but also have a keen interest in AI and its applications in real-world scenarios. You should be comfortable working in a collaborative environment and be ready to tackle challenges head-on. If you have experience with tools like 3CX, that would be a plus, but the core focus will be on your ability to develop and implement effective AI solutions.
Overall, this position offers a unique opportunity to contribute to the evolution of AI in customer service, making it a great fit for those looking to make a significant impact in the tech industry.
You'll be taken to the original listing on CareerJet to apply.