Join a fast-growing team as a Senior AI Engineer specializing in Voice AI and IVR systems. You'll develop innovative solutions that enhance customer interactions through advanced machine learning techniques.
As a Senior AI Engineer at Sabenza IT, you'll be at the forefront of developing cutting-edge voice AI solutions for call centers. Your main responsibility will be to create and optimize machine learning models that enhance customer interactions through natural language processing and speech recognition technologies. This role is ideal for someone who thrives in a fast-paced environment and is passionate about leveraging AI to improve customer service experiences.
In your day-to-day work, you will: • Develop and implement AI models for voice recognition and transcription. • Analyze customer interaction data to identify trends and improve AI performance. • Collaborate with cross-functional teams to integrate AI solutions into existing systems. • Stay updated on the latest advancements in AI and machine learning to ensure the company remains competitive.
The ideal candidate will have a strong background in machine learning, particularly in natural language processing, and experience with programming languages like Python. You should also be comfortable working with large datasets and have a solid understanding of data analysis techniques. If you have experience in cloud computing or call center technologies, that would be a plus.
This role is perfect for someone who is not only technically skilled but also enjoys problem-solving and working collaboratively to create impactful solutions. If you're ready to take your career to the next level in a dynamic and innovative environment, we want to hear from you.
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