As an L3 Engineer, you'll provide on-site support to a diverse corporate client base. This role is ideal for someone with solid troubleshooting skills and a passion for customer service.
Equity People is seeking a mid-level L3 Engineer to join their team in Rivonia. In this role, you will be responsible for providing on-site support to a variety of corporate clients. Your main focus will be on troubleshooting and resolving technical issues, ensuring that clients receive the highest level of service. You will work closely with clients to understand their needs and provide effective solutions.
Your day-to-day responsibilities will include: • Diagnosing and resolving hardware and software issues • Providing technical support to clients on-site • Collaborating with other team members to improve service delivery • Documenting support activities and solutions for future reference
This position is well-suited for someone with at least three years of experience in IT support, particularly in a corporate environment. Strong customer service skills are essential, as you will be interacting directly with clients. Familiarity with network configuration and system administration is a plus, but the ability to troubleshoot effectively is the key requirement.
If you thrive in a dynamic and client-focused environment and enjoy solving problems, this role could be a great fit for you. Join Equity People and contribute to delivering exceptional support to our clients.
You'll be taken to the original listing on PNet to apply.