As a Desk Support Technician at SkillsGro, you'll be the go-to person for IT support in the office. Your role will involve managing IT assets, providing mobile phone support, and ensuring smooth networking operations.
SkillsGro is looking for a Desk Support Technician to join their team in Johannesburg. In this role, you will provide essential IT support to ensure that all systems run smoothly. Your daily tasks will include managing operating system backups, performing upgrades, and assisting with mobile phone setups. You'll also be responsible for tracking IT assets and maintaining them effectively.
Your responsibilities will involve: • Responding to support tickets and resolving issues in a timely manner • Providing support for networking and firewall configurations • Assisting with the setup and maintenance of mobile devices • Keeping track of IT assets and ensuring they are in good condition
This role is ideal for someone who enjoys problem-solving and has a keen interest in IT support. If you have a Microsoft certification or experience with UniFi networking, that's a plus, but it's not mandatory. The position is entry-level friendly, making it a great opportunity for those looking to start their career in IT support. You'll be part of a collaborative team that values employee development and offers a supportive work environment.
You'll be taken to the original listing on CareerJet to apply.