As an IT Field Support Engineer, you'll provide essential support to users in various locations across the Western Cape. This role is perfect for those who enjoy hands-on troubleshooting and helping others with their tech issues.
Alteram is seeking IT Field Support Engineers to join their team in the Western Cape. In this role, you will be responsible for providing on-site technical support to users in various locations, including the Western Cape CBD, Worcester, Boland, Stellenbosch, Vredendal, and Beaufort. Your main tasks will involve troubleshooting desktop and printer issues, ensuring that users can effectively use their technology without interruptions.
The ideal candidate will have a strong background in desktop and printer support, with a focus on customer service. You will be the first point of contact for users experiencing technical difficulties, so excellent communication skills and a friendly demeanor are essential. This role is well-suited for individuals who enjoy problem-solving and have a passion for helping others.
Key responsibilities include: • Providing on-site support for desktop and printer issues • Diagnosing and resolving technical problems • Assisting users with software and hardware inquiries • Maintaining a positive relationship with clients and users
While an IT Diploma is advantageous, it is not mandatory. This position is entry-level friendly, making it a great opportunity for those looking to start their career in IT support. If you are proactive, enjoy working in a dynamic environment, and are eager to learn, this could be the perfect role for you.
You'll be taken to the original listing on PNet to apply.