As a Senior Support Engineer, you'll play a crucial role in maintaining and restoring services for enterprise data platforms and digital services. This position is ideal for someone with extensive experience in operational support and a knack for problem-solving.
A1L Digital is looking for a Senior Support Engineer to join their team in Johannesburg. This role is centered around providing advanced operational support for various enterprise data platforms and digital services. You'll be working closely with other engineers to ensure that services are restored quickly and efficiently, making your problem-solving skills essential for success in this position.
In your day-to-day work, you will handle L2 and L3 support tasks, which means you'll be dealing with more complex issues that require a deep understanding of the systems in place. Your responsibilities will include troubleshooting problems, collaborating with MLOps and other engineering teams, and ensuring that all systems are running smoothly.
This role is best suited for someone with at least five years of experience in IT support, particularly in environments that involve enterprise data and analytics. A strong background in operational support and familiarity with APIs will be crucial. If you thrive in a collaborative setting and enjoy tackling challenging technical issues, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.