As a Senior Support Engineer, you'll tackle complex issues in cloud environments and enterprise systems. This role is perfect for someone who thrives in problem-solving and enjoys working with advanced technologies.
A1L Digital is looking for a Senior Support Engineer to join their team in Johannesburg. This role is crucial for providing advanced operational support in the telecommunications sector, specifically focusing on enterprise data platforms and cloud services. You will be responsible for diagnosing and resolving complex production issues, ensuring that services run smoothly and efficiently.
In your day-to-day work, you will perform deep root-cause analysis of issues that arise in distributed systems and cloud environments. Collaborating with other engineers, including Big Data and MLOps specialists, will be key to restoring services quickly and effectively. Your experience with cloud platforms like Azure, AWS, or GCP will be essential in this role, as you will be working within these environments regularly.
This position is ideal for someone with a strong background in IT support, particularly in L2/L3 operations. You should be comfortable working with APIs and analytics systems, and have a knack for troubleshooting complex technical problems. If you enjoy a fast-paced, dynamic work environment and have a passion for technology, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.