This is a fantastic opportunity for recent graduates or those looking to start their career in IT support. You'll gain hands-on experience while providing essential support to users in a dynamic environment.
Katope ITM is seeking a motivated Tier 1 IT Support Agent for a 6-month learnership in Midrand. This role is perfect for individuals eager to kickstart their career in IT support. You will be the first point of contact for users experiencing technical issues, providing essential support for hardware and software problems. Your day-to-day tasks will involve troubleshooting laptop and computer-related issues, ensuring users can work efficiently.
In this position, you will keep accurate records of support activities and assist users with their IT needs. A basic understanding of IT support, hardware, software, and networking is crucial. While previous experience in IT support or service desk roles is beneficial, it is not mandatory. What matters most is your willingness to learn and your genuine interest in technology.
To be considered for this role, you should have an IT qualification at the certificate or diploma level, either completed or in progress. Exposure to software development or technical support will also be advantageous. This role is ideal for recent graduates or individuals looking to gain practical experience in the IT field, with the potential for a permanent position upon successful completion of the internship.
Join a supportive team that values growth and development, and take the first step in your IT career with Katope ITM.
You'll be taken to the original listing on PNet to apply.