This learnership is a great opportunity for those looking to kickstart their career in IT support. You'll gain hands-on experience while helping customers resolve their technical issues.
As an IT Support Technician on a learnership, you will be part of a dynamic support team in Umhlanga, Durban. Your main responsibility will be to assist customers with their technical issues, ensuring they have a smooth experience with our services. This role is perfect for someone who enjoys problem-solving and helping others with technology-related challenges.
In your day-to-day work, you will handle various support requests, troubleshoot hardware and software problems, and provide guidance to users. You will also learn about network troubleshooting and gain insights into IT systems, which will be valuable for your career development.
Key responsibilities include: • Responding to customer inquiries and support tickets • Diagnosing and resolving technical issues • Assisting with software installations and updates • Maintaining documentation of support activities
This position is ideal for entry-level candidates who are eager to learn and grow in the IT field. A basic understanding of IT concepts and a passion for technology will help you succeed in this role. If you're looking for a supportive environment where you can develop your skills, this learnership is a great fit.
You'll be taken to the original listing on CareerJet to apply.