Join World of Domains as an IT Support Technician and be the go-to person for tech issues. You'll resolve help desk tickets and provide VoIP phone support, ensuring smooth operations for the team.
World of Domains is looking for an experienced IT Support Technician to enhance their team in Kempton Park. In this role, you will be responsible for resolving IT help desk tickets, providing VoIP phone support, and configuring and deploying various IT solutions. Your proactive approach will help ensure that all technical issues are addressed promptly and efficiently.
Your daily tasks will include troubleshooting hardware and software issues, assisting users with their IT needs, and maintaining documentation of support processes. You will work closely with other team members to ensure a seamless tech experience for all staff. This role is ideal for someone who enjoys problem-solving and has a strong technical background.
Key responsibilities include: • Resolving IT help desk tickets in a timely manner • Providing support for VoIP phone systems • Configuring and deploying IT equipment • Assisting with network issues and user support
To succeed in this position, you should have at least two years of experience in IT support, a solid understanding of troubleshooting techniques, and excellent communication skills. If you are proactive and enjoy working in a collaborative environment, this role could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.