As an IT Support Technician at Rosstone Consulting, you'll be the go-to person for resolving technical issues. Your expertise will help ensure that systems run smoothly and users receive the support they need.
Rosstone Consulting is looking for an IT Support Technician to join their team in Port Elizabeth. In this role, you will provide essential support to users, helping them navigate technical issues and ensuring that their systems are functioning properly. Your day-to-day tasks will involve troubleshooting hardware and software problems, assisting with network issues, and providing guidance on using various IT tools and applications.
You will be responsible for: • Responding to support requests from users • Diagnosing and resolving technical issues • Maintaining and updating IT documentation • Assisting with the setup and configuration of new hardware and software
This position is ideal for someone with a strong foundation in IT, particularly with Windows operating systems and basic networking. If you have a relevant IT qualification and some experience in an IT support role, you will find this role rewarding. The company values a collaborative atmosphere, making it a great place for those who enjoy working as part of a team to solve problems and improve user experiences.
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