As an IT Technician at RareCruit, you'll be the first point of contact for technical support. This role is perfect for someone who enjoys solving problems and helping others with their IT needs.
RareCruit is looking for an IT Technician to join their team in Stellenbosch. In this role, you'll provide first-line technical support to ensure that all IT systems and services run smoothly across the company's branches. Your day-to-day tasks will involve troubleshooting hardware and software issues, managing IT assets, and assisting users with their technical needs.
You will be responsible for: • Responding to support requests from staff and clients • Monitoring and maintaining IT systems and networks for optimal performance • Providing desktop support and resolving hardware and software problems • Managing incidents and ensuring timely resolutions through a ticketing system • Supporting remote work technology and video conferencing tools
This position is ideal for someone who enjoys working in a fast-paced environment and has a knack for problem-solving. Strong communication skills and a customer-focused attitude are essential. While prior experience is a plus, a willingness to learn and adapt is equally important. If you are eager to grow your technical skills and help others, this could be the right fit for you.
You'll be taken to the original listing on PNet to apply.