As an IT Support Level 1 Technician at Oasis Intelligent IT Solutions, you'll be the first point of contact for technical issues. This role is ideal for those looking to start their career in IT support.
Oasis Intelligent IT Solutions is looking for a Level 1 IT Support Technician to join their team in Sandton. In this role, you will provide essential support for Office 365 and assist users with various technical issues. Your day-to-day tasks will involve troubleshooting problems, guiding users through solutions, and ensuring a smooth IT experience for everyone in the organization.
You will be responsible for: • Responding to user inquiries and technical issues • Providing support for Office 365 applications • Assisting with troubleshooting and resolving technical problems • Documenting issues and solutions for future reference
This position is perfect for someone who enjoys helping others and has a knack for solving problems. Strong communication skills and a customer-focused attitude are key to success in this role. While prior experience in IT support is a plus, it is not mandatory, making this an excellent entry-level opportunity for those eager to learn and grow in the IT field.
If you are passionate about technology and enjoy working in a supportive environment, this role could be a great fit for you. Join Oasis Intelligent IT Solutions and start your journey in the IT support world!
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