As a Senior IT Support Technician, you'll tackle complex technical issues and support clients with their IT infrastructure. This role is perfect for someone with extensive experience in IT support and a knack for problem-solving.
The Legends Agency is looking for a Senior IT Support Technician to join their team in Edenvale, Johannesburg. In this role, you will be responsible for providing advanced technical support to clients, ensuring their IT systems run smoothly and efficiently. Your day-to-day tasks will involve troubleshooting complex issues, managing client infrastructure, and collaborating with other IT professionals to deliver top-notch service.
You will be expected to: • Diagnose and resolve technical problems for clients • Maintain and support IT infrastructure • Provide guidance and support to junior technicians • Communicate effectively with clients to understand their needs
This position is ideal for someone with at least five years of experience in IT support, particularly in a senior role. You should have strong problem-solving skills and the ability to work under pressure. A background in network configuration and system administration would be beneficial, but the key requirement is your ability to provide excellent client service and technical expertise.
If you thrive in a professional environment and enjoy helping clients overcome their IT challenges, this role could be a great fit for you. Join The Legends Agency and contribute to a team that values client satisfaction and technical excellence.
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