As an IT Technician at North-West University, you'll be responsible for supporting and maintaining IT infrastructure. This role is ideal for someone who enjoys problem-solving and helping others with their tech needs.
At North-West University, the IT Technician plays a crucial role in ensuring the smooth operation of IT infrastructure. Your main responsibilities will include installing, supporting, and maintaining various IT systems to ensure they are available and functioning as needed. You'll work closely with users and stakeholders to provide the necessary support for their business functions, making your role vital to the university's daily operations.
In this position, you will monitor and report on the maintenance of 3rd Party systems and physical infrastructure. You'll need to apply relevant processes to ensure that all systems meet service level agreements and adhere to Occupational Health and Safety Standards. If you encounter complex issues, you will escalate them to the appropriate support teams for rapid resolution.
Your day-to-day tasks will also involve providing IT standby services, advising on IT policies and procedures, and keeping IT documentation up to date. This role is well-suited for someone who enjoys working in a team and is eager to learn about various IT systems and processes.
To succeed in this role, you should have strong problem-solving skills, good communication abilities, and a basic understanding of IT infrastructure. While experience with 3rd Party systems and safety standards is a plus, a willingness to learn and support users is essential. If you're looking to start your career in IT support, this position offers a great opportunity to grow and develop your skills.
You'll be taken to the original listing on PNet to apply.