Join Sabenza IT as a Senior AI Engineer, focusing on Voice AI and IVR systems. You'll develop innovative solutions that enhance customer interactions through advanced AI technologies.
Sabenza IT is looking for a Senior AI Engineer to enhance their Voice AI and IVR systems. In this role, you will be responsible for developing and implementing AI models that improve customer interactions in call centers. Your work will involve creating transcription and call analysis pipelines, ensuring that the technology meets the needs of both the business and its customers.
You will collaborate with a team of engineers and data scientists to design and refine machine learning algorithms, focusing on Natural Language Processing (NLP) to understand and respond to customer inquiries effectively. This position requires a strong background in machine learning and data analysis, as well as proficiency in programming languages like Python.
Key responsibilities include: • Developing AI models for voice recognition and interaction • Building and optimizing data pipelines for call analysis • Collaborating with cross-functional teams to integrate AI solutions • Conducting research to stay updated on the latest AI trends and technologies
This role is ideal for someone with at least five years of experience in machine learning and AI development, particularly in voice technologies. If you thrive in a fast-paced environment and are passionate about leveraging AI to improve customer experiences, this position could be a great fit for you.
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