Join the Mr Price Group as an IT Support Technician and help our team keep everything running smoothly. This role is perfect for someone eager to learn and grow in the IT field.
As an IT Support Technician at Mr Price Group, you'll be the go-to person for our head office users in Durban. Your main responsibility will be to assist with technical issues, ensuring that everyone has the tools they need to perform their jobs effectively. You'll work closely with a diverse team, where collaboration and communication are key to success.
In this role, your day-to-day tasks will include troubleshooting hardware and software problems, providing support for various IT systems, and helping users navigate technical challenges. You'll need to be patient and clear in your communication, as you'll be guiding users who may not be tech-savvy.
Key responsibilities include: • Responding to support requests in a timely manner • Diagnosing and resolving technical issues • Assisting with IT equipment setup and maintenance • Documenting support processes and solutions for future reference
This position is ideal for someone who is passionate about technology and eager to learn. If you're a problem-solver with good communication skills, you'll fit right in. While prior experience in IT support is a plus, a willingness to learn and a positive attitude are what truly matter in this role.
You'll be taken to the original listing on CareerJet to apply.