As an Intermediate Business Analyst at Hire Resolve, you'll play a key role in supporting and enhancing software features. This position is ideal for someone with a background in support environments who is looking to grow their analytical skills.
Hire Resolve is looking for an Intermediate Business Analyst to join their team in Johannesburg. In this role, you will focus on supporting and enhancing existing software features, ensuring that the software meets user needs and operates efficiently. Your analytical skills will be crucial in identifying areas for improvement and collaborating with developers to implement changes.
Your day-to-day responsibilities will include: • Analyzing user feedback and software performance to identify enhancement opportunities • Collaborating with cross-functional teams to gather requirements and translate them into actionable tasks • Assisting in troubleshooting issues and providing support to users in a help desk capacity
This role suits someone who has experience in a support or help desk environment and is eager to take on more analytical responsibilities. You should be comfortable working in a fast-paced environment and have a keen eye for detail. Strong communication skills will be essential as you will be liaising with both technical and non-technical stakeholders.
If you are looking to advance your career in business analysis and have a passion for improving software functionality, this position could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.