As a Network & IT Support Field Technician, you'll be the go-to person for installing and maintaining IT systems at customer locations. This role is perfect for someone who enjoys hands-on problem-solving and working directly with clients.
In this role as a Network & IT Support Field Technician, you will be responsible for installing and maintaining IT systems at various customer sites in Cape Town. Your day-to-day tasks will involve troubleshooting issues, configuring networks, and ensuring that all equipment is functioning properly. You'll also establish and maintain support call cycles to ensure ongoing client satisfaction.
The ideal candidate for this position should have a solid background in IT support and be comfortable working directly with customers. You'll need to be proactive in resolving issues and have strong communication skills to explain technical concepts to non-technical users. Experience with hardware installation and network configuration is essential, as well as a knack for problem-solving.
Key responsibilities include: • Installing and maintaining IT systems at customer locations • Troubleshooting and resolving on-site technical issues • Configuring network equipment and ensuring optimal performance • Establishing support call cycles for ongoing maintenance
This role is suited for someone with at least two years of experience in IT support, who enjoys a hands-on approach and is ready to engage with clients directly. If you thrive in a dynamic environment and are eager to contribute to a supportive team, this position could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.